“The Queen Of Complaints”
Photograph © Manos Fotiou
Dubbed “The Queen Of Complaints” by the Daily Mail, Ingrid Stone wrote her first complaint letter at the age of eight. She is a lady of letters with a difference and believes that complaining is an art that should be done with style, with etiquette, with panache.
She is a regular on television and radio and has appeared on The Breakfast Show with Penny Smith and Paul Ross, The Jeremy Vine Show, The Alan Titchmarsh Show, Daybreak with Lorraine Kelly and The Daily Edition with Kris Smith and Sally Obermeder on Australia’s Channel 7.
Over the years, she has complained about everything from can-openers that should be renamed can’t-openers to poor travel experiences that have resulted in complimentary business class flights and stays at four-star hotels.
She regularly contributes to Which? and was invited as a special guest on Which?’s podcast to celebrate their website’s anniversary. She has also contributed to Lonely Planet’s Best Ever Travel Tips guide (published December 2014). Her short film about restaurant complaining was featured by Square Meal for their subscribers.