“The Queen Of Complaints”


Photograph © Manos Fotiou

Photograph © Manos Fotiou

Dubbed “The Queen Of Complaints” by the Daily Mail, Ingrid Stone wrote her first complaint letter at the age of eight.  She is a lady of letters with a difference and believes that complaining is an art that should be done with style, with etiquette, with panache.
She is a regular on television and radio and has appeared on The Breakfast Show with Penny Smith and Paul Ross, The Jeremy Vine Show, The Alan Titchmarsh Show, Daybreak with Lorraine Kelly and The Daily Edition with Kris Smith and Sally Obermeder on Australia’s Channel 7.
Over the years, she has complained about everything from can-openers that should be renamed can’t-openers to poor travel experiences that have resulted in complimentary business class flights and stays at four-star hotels.
She regularly contributes to Which? and was invited as a special guest on Which?’s podcast to celebrate their website’s anniversary.  She has also contributed to Lonely Planet’s Best Ever Travel Tips guide (published December 2014). Her short film about restaurant complaining was featured by Square Meal for their subscribers.

5 Responses to “ABOUT”

  1. Will Green November 12, 2010 at 8:10 pm #

    Hi there Dissatisfied Woman. I love your letters and I hope you one day get some satisfaction!

  2. John Mason November 16, 2010 at 9:13 am #

    i am 100% behind you on this. I myself am a seasoned complainer… I hate bad service, i hate rude people and i hate feeling like i have been ‘fleeced’. I have signed up to your mailing list and look forward to the letters!

  3. Jon Dixon November 21, 2010 at 10:16 pm #

    Dissatisfied Woman, you are a crusader for our times and I look forward to many more painfully funny and indignant installments.

  4. Richard Paget August 14, 2013 at 3:02 pm #

    Dear Ingrid
    I have thoroughly enjoyed perusing some of your jousts. I agree wholeheartedly that politeness is more likely to generate a positive result.

    May I ask – how do you compare yourself to the celebrated Henry Root? And will you be bringing out a compendium loo-book in time for Christmas?

    best wishes

  5. Fanny Johnstone October 22, 2013 at 9:12 am #

    You are an inspiration to those in pursuit of Better Standards. Congratulations.

Comments are closed.